13,034 Patients Affected by MedSpring Urgent Care Breach

by | Aug 16, 2018

A group of urgent care clinics in Atlanta, Chicago, Austin, Dallas, Fort Worth, and Houston, MedSpring Urgent Care has identified a breach that occurred when an unauthorized individual has gained access to an email account due to an employee being tricked by a phishing email.

The email account was accessed on May 8, 2018 but the security breach was not noticed until May 17. Upon finding the breach, the email account was secured to stop further unauthorized access and a major cybersecurity forensics firm was hired to complete an investigation into the breach and help with the breach response.

MedSpring found out on May 22, 2018 that the attacker possibly accessed to the protected health information of patients through the emails and email attachments. The breach was restricted to a single email account and no other systems were impacted.

A full audit of all messages in the account was completed to determine which patients had been impacted and the types of information that had been affected. MedSpring says the breach was kept to patients who had previously attended its urgent care clinics in Illinois.

The email account contained information such as names, medical record numbers, account numbers, dates of services, and other data in relation to the medical services provided to patients. The investigation did not find any proof to suggest that emails in the account were viewed and MedSpring has not been informed of any cases of misuse of patient information so far.

All patients potentially impacted by the phishing attack have now been alerted by mail and one year of complimentary credit monitoring, identity protection and fraud resolution services have been provided through Experian.

As is necessary under HIPAA Rules, the Department of Health and Human Services’ Office for Civil Rights has been made aware of the breach. The breach report states that 13,034 patients have been impacted.

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Patrick Kennedy

Patrick Kennedy is a highly accomplished journalist and editor with nearly two decades of experience in the field. With expertise in writing and editing content, Patrick has made significant contributions to various publications and organizations. Over the course of his career, Patrick has successfully managed teams of writers, overseeing the production of high-quality content and ensuring its adherence to professional standards. His exceptional leadership skills, combined with his deep understanding of journalistic principles, have allowed him to create cohesive and engaging narratives that resonate with readers. A notable area of specialization for Patrick lies in compliance, particularly in relation to HIPAA (Health Insurance Portability and Accountability Act). He has authored numerous articles delving into the complexities of compliance and its implications for various industries. Patrick's comprehensive understanding of HIPAA regulations has positioned him as a go-to expert, sought after for his insights and expertise in this field. Patrick's bachelors degree is from the University of Limerick and his master's degree in journalism is from Dublin City University. You can contact Patrick through his LinkedIn profile:

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