2015 Email Breach may Have affected 1,049 Patients at RoxSan Pharmacy

by | Mar 21, 2018

RoxSan Pharmacy has made contact with 1,049 patients to advise them that some of their protected health information has been shared with to a business associate via unencrypted email.

The notification letters were issued to affected people last month, although the incident happened on January 20, 2015. In a recent press announcement, Beverly Hills, CA-basedRoxSan outlined that affected people are being alerted in “as timely a manner as possible”. The delay in sending notifications was due to “the protected nature of the forensic investigation”. It is not obvious when RoxSan Pharmacy became aware of the mistake.

The protected health information was attached in a data file that was sent to a single person – A business associate of the pharmacy – who was employed in the legal field. That person had signed a business associate agreement with the pharmacy and was knowledgeable  of the responsibilities of HIPAA with respect to patients’ PHI. However, the PHI was share as the data file was transmitted via unencrypted email.

The data file only held a restricted amount of protected health information and did not incorporate patient names, personal identification information, Social Security numbers, or financial details.

The information was regarding to patients who had prescriptions ordered between April 2015 and August 2015 and was restricted to prescription information, drug information, insurance information, physicians’ names, and patient identification details.

RoxSan has not been in receipt of any reports that suggest the data has been intercepted and misused. Patients have been told what steps they can take to safeguard their identities and monitor for fraudulent use of their information as a precautionary measure.

The pharmacy has already taken action to enhance its operational protections to prevent any further breaches of this nature from happening.

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Ryan Coyne

Ryan Coyne is a results-driven leader in the healthcare compliance industry, specializing in regulatory compliance, compliance training, and assisting healthcare organizations and business associates in achieving and maintaining compliance. With a deep knowledge of healthcare regulations and a keen understanding of the challenges faced by the industry, Ryan has developed a reputation as a trusted advisor and advocate for ethical and compliant practices in healthcare. Ryan has successfully advised and guided numerous healthcare organizations, business associates, and healthcare professionals on achieving and maintaining compliance with regulatory training requirements. Ryan's professional focus is using his in-depth expertise and leading a world class team of subject matter experts at ComplianceJunction in regulatory compliance to help organisations navigate the complex landscape of ensuring staff adhere to healthcare regulations. You can connect with Ryan via LinkedIn and follow on Twitter

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