COVID-19 Threat Resources & NSA Cybersecurity Guidance for Teleworkers

by | May 4, 2020

The National Security Agency has release  cybersecurity guidance for teleworkers to help enhance security when staff are working remotely. The guidance has been made available primarily for U.S. government employees and military service members, but it is also relevant to healthcare industry workers providing telehealth services from their home computers and smartphone devices.

There are a lot of consumer and enterprise-grade communication solutions on the market and the cybersecurity protections provided by each can differ quite a bit. The guidance document outlines 9 important things to take into account when choosing a collaboration service. By assessing each service against the nine criteria provided, remote workers will be able to choose the most appropriate solution for them.

The NSA strongly advises the completion of high-level security assessments to deduce how the security capabilities of each platform performs against certain security standard. These assessments are useful for spotting risks associated with the features of each tool. The guidance document also includes information on using the collaboration services safely.

The NSA recommends the guidance should be distributed to all employees who are now working from home to allow them to make an informed decision about the best communication and collaboration tools to use to meet their specific requirements, and for workers to take the steps outlined in the guidance document to address the risk of cyberattacks.

The guidance document, Selecting and Securely Using Collaboration Service for Telework is available to be downloaded here.

Healthcare-specific guidance for remote workers has also recently been made available by the American Hospital Association (AHA) /American Medical Association (AMA), which should be used in along with the NSA guidance.

On April 30, 2020, the HHS’ Office for Civil Rights outlined man resources covering the current threat landscape and the steps that can be taken to tackle risks to a reasonable and acceptable level, as detailed here:

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Patrick Kennedy

Patrick Kennedy is a highly accomplished journalist and editor with nearly two decades of experience in the field. With expertise in writing and editing content, Patrick has made significant contributions to various publications and organizations. Over the course of his career, Patrick has successfully managed teams of writers, overseeing the production of high-quality content and ensuring its adherence to professional standards. His exceptional leadership skills, combined with his deep understanding of journalistic principles, have allowed him to create cohesive and engaging narratives that resonate with readers. A notable area of specialization for Patrick lies in compliance, particularly in relation to HIPAA (Health Insurance Portability and Accountability Act). He has authored numerous articles delving into the complexities of compliance and its implications for various industries. Patrick's comprehensive understanding of HIPAA regulations has positioned him as a go-to expert, sought after for his insights and expertise in this field. Patrick's bachelors degree is from the University of Limerick and his master's degree in journalism is from Dublin City University. You can contact Patrick through his LinkedIn profile:

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