Reid Health Settles Meta Pixel Class Action Data Breach Lawsuit

by | Oct 12, 2025

Reid Hospital & Health Care Services, Inc., also called Reid Health, in Richmond, Indiana, has decided to settle the class action lawsuit associated with the alleged use of Meta Pixel and other tracking tools on its webpage.

Based on the Jane Doe v. Reid Health litigation, filed in Wayne County Superior Court, State of Indiana, Reid Health unintentionally shared patients’ protected health information (PHI) to third-party solutions without the patients’ knowledge or permission. Metal Pixel and other tracking systems can obtain details regarding users’ activities on a website where the tracking codes are installed. That information may be connected to individuals via their IP address, and in case they are logged into some accounts at the time of the visit. The tracking solutions can gather data concerning the web pages visited, queries done on the site, and details chosen in drop-down boxes. That data can expose sensitive data related to individuals and could be utilized by third parties to provide them with targeted ads.

As per the lawsuit, utilizing these tools without telling website users is negligence. The lawsuit additionally stated claims of negligence per se, unjust enrichment, invasion of privacy, breach of fiduciary duty, and a violation of the Indiana Deceptive Consumer Sales Act. Reid Health firmly denies sharing any personally identifiable information (PII) to Meta or other third parties without consent and maintains that no wrongdoing was done. Reid Health states that it committed, or threatened, or attempted to conduct any wrongful act or breach of any regulation. Reid Health is convinced that in case the legal action were to move to summary judgment or trial, it would succeed; nonetheless, after thinking about the cost, risks, and the uncertainty inherent in any litigation, Reid Health decided to resolve the lawsuit.

All parties agreed during negotiation to a settlement that provides monetary relief and membership in a medical protection plan. Class members could file a claim for a cash payment of $25 and will instantly receive a code to sign up for the medical shield product, which safeguards against misuse of the class members’ personal data. Notifications about the settlement deal were mailed on September 25, 2025, and class members can object to or exclude themselves from the settlement deal. Claims for a cash payment and Medical Shield membership should be submitted on or before December 24, 2025. The Final fairness hearing is scheduled on December 9, 2025.

Settlement of HIPAA violations is important for entities seeking to get HIPAA-certification.

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Ryan Coyne

Ryan Coyne is a results-driven leader in the healthcare compliance industry, specializing in regulatory compliance, compliance training, and assisting healthcare organizations and business associates in achieving and maintaining compliance. With a deep knowledge of healthcare regulations and a keen understanding of the challenges faced by the industry, Ryan has developed a reputation as a trusted advisor and advocate for ethical and compliant practices in healthcare. Ryan has successfully advised and guided numerous healthcare organizations, business associates, and healthcare professionals on achieving and maintaining compliance with regulatory training requirements. Ryan's professional focus is using his in-depth expertise and leading a world class team of subject matter experts at ComplianceJunction in regulatory compliance to help organisations navigate the complex landscape of ensuring staff adhere to healthcare regulations. You can connect with Ryan via LinkedIn and follow on Twitter

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